ADE returns error :Bulletin Update: Status=FAILED, Description=Failed to connect: 0.0.0.0<00>/xxx.xxx.xxx.xxx jcifs.smb.SmbTransport.connect(SmbTransport.java:309)

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

Symptoms

Error message seen ?in ADE logs while deploying robots to Windows servers using USM and WMI protocol.

Automatic Deployment Engine returns error :Bulletin Update: Status=FAILED, Description=Failed to connect: 0.0.0.0<00>/xxx.xxx.xxx.xxx jcifs.smb.SmbTransport.connect(SmbTransport.java:309)

Solution

Ensure 445 Windows Shares port is opened.

It appears that despite WMI sessions working, there is a problem when connecting to the machine using the SAMBA protocol. The port for SAMBA is 445 so you will want to check if the machines can communicate over that port.

A way to test this is to try copying/deploying a file from the NMS host to one of the target machines and using Powershell to verify if the connection was established.

In Powershell you should see the following:

?? PS C:\Users\berch11> netstat.exe -an | ? {$_ -match "445"}

TCP 0.0.0.0:445 0.0.0.0:0 LISTENING

TCP 138.42.234.219:60720 138.42.229.66:445 ESTABLISHED

The second IP address in the highlighted portion is the machine that I have connected to and communicating with over port 445.

Environment

Release:
Component: UIMADE