Linux Robots: nimldr install issues (hdb and spooler will not start)

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Article ID: 35085

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Updated On:

Products

DX Infrastructure Management NIMSOFT PROBES

Issue/Introduction

The controller starts but the hdb and/or spooler probes do not start after installation.

Error: nimldr: nimSessionNew - _probeCheckin failed - communication error

The robot will install, but the hdb and spooler probes will not start.  It looks like the following in Infrastructure Manager:

Environment

Release:
Component: CAUIM

Resolution

Edit robot.cfg after the installation (add the IP on the ‘robotip = ‘ line) – save and restart the robot



Use the –R flag on the installer and specify the robot IP address:
 
   LINUX_23_64#  ./nimldr – R 192.168.xxx.xx

Examine the ports and make sure none of them conflict. The commands are as follows:
 

Windows

netstat -ano | find "4800*"

 
Unix

netstat -anp | grep 4800

If the above steps do not resolve the issue, then:

Reboot the machine and then re-generate the magic keys

   To regenerate the magic keys:

  1. Stop the robot that has the problem probe (niminit stop)
  2. Move the controller.cfg to the changes folder, remove all magic_key = <blah> lines
  3. Activate the robot. (niminit start)

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