Linux Robots: nimldr install issues (hdb and spooler will not start)

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

The controller starts but the hdb and/or spooler probes do not start after installation.

Error: nimldr: nimSessionNew - _probeCheckin failed - communication error

The robot will install, but the hdb and spooler probes will not start.  It looks like the following in Infrastructure Manager:

Environment

Release:
Component: CAUIM

Resolution

Edit robot.cfg after the installation (add the IP on the ‘robotip = ‘ line) – save and restart the robot

 

Use the –R flag on the installer and specify the robot IP address:
 
   LINUX_23_64#  ./nimldr – R ###.##.##.##

Examine the ports and make sure none of them conflict. The commands are as follows:

 

Windows

netstat -ano | find "4800*"

 

Unix

netstat -anp | grep 4800

If the above steps do not resolve the issue, then:

Reboot the machine and then re-generate the magic keys

   To regenerate the magic keys:

1. Stop the robot that has the problem probe (niminit stop)
2. Move the controller.cfg to the changes folder, remove all magic_key = <blah> lines
3. Activate the robot. (niminit start)