Relationship viewer - Error connecting to server. Please contact administrator.

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Article ID: 35081

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Updated On:

Products

NIMSOFT PROBES DX Infrastructure Management

Issue/Introduction

On opening the Relationship viewer portlet on the UMP get the error " Error connecting to server. Please contact administrator.

Environment

Release:
Component: CAUIM

Resolution


<Please see attached file for image>

relationship_viewer


Using raw configure->Under wasp ->webapps->relationshipviewer->custom->unencrypted
Change the GraphServiceHost from localhost to ip address of the hub/robot where the relationship_services probe is running .
Usually this is the Primary hub ip address as seen in IM.
UMP wasp will restart after the changes

Attachments

1558695451190000035081_sktwi1f5rjvs16i5u.jpeg get_app
1558534170143TEC000005330.zip get_app