UMP - Message Board Portlet Getting Error, "The requested resource was not found."

Article Id: 35080

Status: Published

Updated On: 14-02-2018 07:40

Legacy Id: TEC000003171

Products:

CA Unified Infrastructure Management On-Premise (Nimsoft / UIM) NIMSOFT PROBES

Issue/Introduction:

Problem:

After adding a message board portlet to a page in UMP, then "Add Category of Post New Thread", an error message is returned, "The requested resource was not found."

Environment:

Nimsoft - UMP

Cause:

Known issue with LifeRay

Resolution:

This is a routing issue within Liferay, the third-party software that we use for UMP. The problem is discussed at length on the Liferay website:

http://www.liferay.com/community/forums/-/message_boards/message/5305263

Follow these steps to resolve:

1. Set these three properties in your portal-ext.properties file.
(found in /Nimsoft/probes/service/wasp/webapps/ROOT/WEB-INF/classes/ ... on the UMP machine.) :

redirect.url.security.mode=ip
redirect.url.domains.allowed=
redirect.url.ips.allowed=127.0.0.1,SERVER_IP

Notes:

redirect.url.domains.allowed - set to a blank value.
redirect.url.ips.allowed sset SERVER_IP to the IP of the server. You should specify both internal and external (if there is one) IP addresses. If there are any load balancers, proxies, etc. involved, append those IPs too, separated by commas, after SERVER_IP.

2. Restart (deactivate, activate) wasp after making the changes.

3. Now do the following in UMP:

a. Login as Admin

b. Go to Control Panel

c. set the correct virtual host name (something like "portal.iprintl.com") and then save it, and restart wasp again.

Environment:

Release:
Component: CAUIM