Symptoms
oracle probe is not able to connect the instances, giving error "rc=1".
In the oracle log you see the message:
"oracle: Fail to load Oracle library (OCI.DLL)"
Solution
- Confirm that the oracle environment for ORACLE_HOME is set to the correct path. ?
- Ensure the bin directory under the PATH contains the file OCI.dll.
- Ensure the PATH environment variable in controller is able find the oci.dll
- Copy the Oracle OCI.DLL from the Oracle BIN folder to the Windows\System32\ folder and then restart the oracle probe.