My Hub Disappears from Infrastructure Manager

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Article ID: 35065

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Updated On:

Products

DX Infrastructure Management NIMSOFT PROBES

Issue/Introduction

 

Issue/Problem/Symptoms


Some hubs, when red for a period of time, do not disappear.  Others do.  Seems to be tunnel hubs that disappear.





Resolution


Hubs with direct connection (proximity 0) will not be removed from Infrastructure Manager if they are down for an extended period of time -- they will still show red.

But, for non-directly connected hubs (tunnels), after a default interval of 1800 seconds they will disconnect.  This default interval can be increased or decreased by adding the following key/value pair in hub section in hub.cfg:


key = hublist_temp_timeout
value = 1800


The value is in seconds.

Environment

Release: CNMSPP99000-8.4-Unified Infrastructure Mgmt-Server Pack-- On Prem
Component: