Testing LDAP Connection from hub GUI Fails the Second Time

Article Id: 35039

Status: Published

Updated On: 14-02-2018 07:40

Legacy Id: TEC000003187

Products:

CA Unified Infrastructure Management On-Premise (Nimsoft / UIM) NIMSOFT PROBES

Issue/Introduction:

Introduction:

Attempting to configure LDAP authentication in hub version 7.80.

When I go into the hub configuration GUI and configure all the AD information, everything works as expected. Testing a user from within the GUI completes successfully.

When we close out of the hub and save everything, we then open the hub back up, go to the LDAP page, change NO information at all, re-run the test and it fails, no matter how high-level I go in selecting Active Directory container information.

Background

The issue is with the LDAP timeout setting, which defaults to 0.

Instructions:

To fix this,

1. Go to Raw Configure (Shift+right click) and
2. drill down to the ldap\server folder. Change the timeout setting to 10

Environment:

Release: CNMSPP99000-7.6-Unified Infrastructure Mgmt-Server Pack-- On Prem
Component: