UIM - How to change the origin of Quality of Service (QoS) data already captured to the Unified Infrastructure Management (UIM) database

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Article ID: 35037

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Updated On:

Products

NIMSOFT PROBES DX Infrastructure Management

Issue/Introduction

It is sometimes necessary to change the Data Origin for QoS objects, as when robots have been moved.  There are two places to make changes in order to successfully change the origin 'ownership' of QoS data. The following instructions direct in how to modify your existing QoS data so it has the new origin value rather than the prior/old origin value.

Cause

The following steps were performed to change the Data Origin for a robot in your UIM environment:

Launch the controller probe configuration GUI for the robot whose origin you wish to change, navigating to the Setup/Advanced tab and supplying an override value in the Origin field of the Data Origin section (override origin set by the hub).  In the image below, you can see the Origin changed from robot1 to robot1_override.



NOTE - Changing the origin in this manner will result in previous QoS data persisting the original origin, and QoS data from after the change, having the new origin. 

Environment

Release: Any version
Component: CAUIM

Resolution

The following instructions direct in how to modify your existing QoS data so it has the new origin value rather than the prior/old origin value.

NEXT, change the origin of a QoS through the SLM portlet Database Status dialog.

  1. Navigate to the SLM portlet in UMP (if not present in your UMP, create a new page and add the portlet to it). 
  2. Click on TOOLS and choose Database Status
  3. Hover yur mouse over the name of one of the QoS that you want to change.  You will see a black dropdown arrow appear. 
  4. Click on the dropdown arrow and choose Change Origin.

You will see a screen such as this:



Click "Add" and add the new origin value used in the first step (the override set in the controller setup).

Choose the new origin and click "Ok".

Your origin should now appear as shown below with the newly chosen value.


Do all QoS as needed.

NOTE - existing alarms will keep their old origin.  New alarms will now have the new origin.

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