ADE - Robot Deployment on SUSE

Article Id: 35033

Status: Published

Updated On: 14-02-2018 07:40

Legacy Id: TEC000003768

Products:

CA Unified Infrastructure Management On-Premise (Nimsoft / UIM) , NIMSOFT PROBES

Issue/Introduction:

Symptoms:

When deploying robot on SUSE using ADE, you might see an error like this in ADE log:

Nov 05 21:13:32:454 [Thread-2, automated_deployment_engine] Status Requested for job 1352168011926
JobName=Job_1352168011926, JobID=1352168011926, JobStatus=FAILED, StartTime=1352168011920
10.130.244.34: Status=FAILED, Description=EXEC ERROR: host 10.130.244.34 could not execute command rpm -q nimsoft-robot.Auth fail com.nimsoft.ADE.network.Linux.Exec.executeCommand(Exec.java:103), Host=10.130.244.34, JobID=1352168011926

Environment:

SUSE Robot installation
Installation through ADE probe

Cause:

Password Authentication was not enabled. Hence, ADE authentication was not working.

Resolution:

Enable/uncomment and set the following key in /etc/ssh/ssdh_config:

PasswordAuthentication yes

Then restart the sshd service

# service sshd restart

Now, your ADE authentication will work.

Environment:

Release:
Component: UIMADE