ADE - Robot Deployment on SUSE

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Article ID: 35033

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Updated On:

Products

DX Infrastructure Management NIMSOFT PROBES

Issue/Introduction

Symptoms:

When deploying robot on SUSE using ADE, you might see an error like this in ADE log:

 Nov 05 21:13:32:454 [Thread-2, automated_deployment_engine] Status Requested for job 1352168011926
    JobName=Job_1352168011926, JobID=1352168011926, JobStatus=FAILED, StartTime=1352168011920
            10.130.244.34: Status=FAILED, Description=EXEC ERROR: host 10.130.244.34 could not execute command rpm -q nimsoft-robot.Auth fail com.nimsoft.ADE.network.Linux.Exec.executeCommand(Exec.java:103), Host=10.130.244.34, JobID=1352168011926

Environment:

SUSE Robot installation
Installation through ADE probe

Cause:

Password Authentication was not enabled. Hence, ADE authentication was not working.

Resolution:

Enable/uncomment and set the following key in /etc/ssh/ssdh_config:

PasswordAuthentication yes

Then restart the sshd service

# service sshd restart

Now, your ADE authentication will work.

Environment

Release:
Component: UIMADE