Unable To Download Probes into the IM archive from the Webarchive

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Article ID: 35032

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Updated On:

Products

DX Infrastructure Management NIMSOFT PROBES

Issue/Introduction

 

Symptoms

When downloading probes from web archive or even importing probes into archive downloaded from support site , sample error message below


C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\ReleaseID-707.zip does not conform to the NimBUS package format

[C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\ReleaseID-707.zip]
End-of-central-directory signature not found.
Either this file is not a zipfile, or it constitures one disk of a multi-part archive. In the
latter case the central directory and zipfile comment will be found on the last disk(s) of this archive.

UnZip DLL: cannont find zipfile directory in C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\ReleaseID-707.zip,
and cannont find C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\ReleaseID-707.zip.zip, period.
 
 

Environment: 

 

Windows

Resolution

Allow Encrypted Archives through the Content Security Proxy Server (example WebMarshal) for a selected User or anything that comes from support.nimsoft.com


 

Environment

Release:
Component: CAUIM

Attachments

1558534147175TEC000003335.zip get_app