Unified Reporter fails to run large reports
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Unified Reporter fails to run large reports

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Article ID: 35027

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

Symptoms


Unified Reporter will fail to run reports, with a popup error similar to the following -- although the exact contents may vary, the symptoms will generally be the same --?Unified Reporter may fail to run very large (hundreds of pages) reports. ?The same reports will run successfully in the iReport client and will also run successfully for shorter time periods, smaller environments, and so forth.

Error Message
java.lang.NullPointerException
Error Trace
java.lang.NullPointerException at java.io.ObjectInputStream.resolveClass(Unknown Source) at net.sf.jasperreports.engine.virtualization.VirtualizationInput.resolveClass(VirtualizationInput.java:72) at java.io.ObjectInputStream.readNonProxyDesc(Unknown Source) at java.io.ObjectInputStream.readClassDesc(Unknown Source) at java.io.ObjectInputStream.readClass(Unknown Source) at java.io.ObjectInputStream.readObject0(Unknown Source) at java.io.ObjectInputStream.readObject(Unknown Source) at org.jfree.io.SerialUtilities.readStroke(SerialUtilities.java:206) at org.jfree.chart.plot.DefaultDrawingSupplier.readObject(DefaultDrawingSupplier.java:488) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at java.io.ObjectStreamClass.invokeReadObject(Unknown Source) at java.io.ObjectInputStream.readSerialData(Unknown Source) at java.io.ObjectInputStream.readOrdinaryObject(Unknown Source) at java.io.ObjectInputStream.readObject0(Unknown Source) at java.io.ObjectInputStream.defaultReadFields(Unknown Source) at java.io.ObjectInputStream.defaultReadObject(Unknown Source) at org.jfree.chart.plot.Plot.readObject(Plot.java:1316) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at java.io.ObjectStreamClass.invokeReadObject(Unknown Source) at java.io.ObjectInputStream.readSerialData(Unknown Source) at java.io.ObjectInputStream.readOrdinaryObject(Unknown Source) at java.io.ObjectInputStream.readObject0(Unknown Source) at java.io.ObjectInputStream.defaultReadFields(Unknown Source) at java.io.ObjectInputStream.defaultReadObject(Unknown Source) at org.jfree.chart.JFreeChart.readObject(JFreeChart.java:1665) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at java.io.ObjectStreamClass.invokeReadObject(Unknown Source) at java.io.ObjectInputStream.readSerialData(Unknown Source) at java.io.ObjectInputStream.readOrdinaryObject(Unknown Source) at java.io.ObjectInputStream.readObject0(Unknown Source) at java.io.ObjectInputStream.defaultReadFields(Unknown Source) at java.io.ObjectInputStream.readSerialData(Unknown Source) at java.io.ObjectInputStream.readOrdinaryObject(Unknown Source) at java.io.ObjectInputStream.readObject0(Unknown Source) at java.io.ObjectInputStream.readObject(Unknown Source) at net.sf.jasperreports.engine.virtualization.VirtualizationInput.readJRObject(VirtualizationInput.java:120) at net.sf.jasperreports.engine.virtualization.VirtualizationInput.readJRObject(VirtualizationInput.java:105) at net.sf.jasperreports.engine.fill.JRTemplatePrintImage.readVirtualized(JRTemplatePrintImage.java:526) at net.sf.jasperreports.engine.virtualization.SerializableSerializer.read(SerializableSerializer.java:119) at net.sf.jasperreports.engine.virtualization.SerializableSerializer.read(SerializableSerializer.java:35) at net.sf.jasperreports.engine.virtualization.VirtualizationInput.readJRObject(VirtualizationInput.java:137) at net.sf.jasperreports.engine.virtualization.VirtualizationInput.readJRObject(VirtualizationInput.java:105) at net.sf.jasperreports.engine.base.VirtualElementsData.readVirtualized(VirtualElementsData.java:179) at net.sf.jasperreports.engine.virtualization.SerializableSerializer.read(SerializableSerializer.java:119) at net.sf.jasperreports.engine.virtualization.SerializableSerializer.read(SerializableSerializer.java:35) at net.sf.jasperreports.engine.virtualization.VirtualizationInput.readJRObject(VirtualizationInput.java:137) at net.sf.jasperreports.engine.virtualization.VirtualizationInput.readJRObject(VirtualizationInput.java:105) at net.sf.jasperreports.engine.util.VirtualizationSerializer.readData(VirtualizationSerializer.java:135) at net.sf.jasperreports.engine.fill.JRAbstractLRUVirtualizer.readData(JRAbstractLRUVirtualizer.java:644) at net.sf.jasperreports.engine.fill.JRFileVirtualizer.pageIn(JRFileVirtualizer.java:153) at net.sf.jasperreports.engine.fill.JRAbstractLRUVirtualizer.requestData(JRAbstractLRUVirtualizer.java:521) at net.sf.jasperreports.engine.base.ElementsBlock.ensureData(VirtualizableElementList.java:463) at net.sf.jasperreports.engine.base.ElementsBlock.ensureDataAndTouch(VirtualizableElementList.java:432) at net.sf.jasperreports.engine.base.ElementsBlock.get(VirtualizableElementList.java:283) at net.sf.jasperreports.engine.base.VirtualizableElementList.get(VirtualizableElementList.java:96) at net.sf.jasperreports.engine.base.VirtualizableElementList.get(VirtualizableElementList.java:54) at java.util.AbstractList$Itr.next(Unknown Source) at net.sf.jasperreports.engine.export.JRPdfExporter.exportElements(JRPdfExporter.java:836) at net.sf.jasperreports.engine.export.JRPdfExporter.exportPage(JRPdfExporter.java:820) at net.sf.jasperreports.engine.export.JRPdfExporter.exportReportToStream(JRPdfExporter.java:697) at net.sf.jasperreports.engine.export.JRPdfExporter.exportReport(JRPdfExporter.java:398) at com.jaspersoft.jasperserver.api.engine.jasperreports.service.impl.EngineServiceImpl.exportToPdf(EngineServiceImpl.java:552) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:318) at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150) at org.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(ExposeInvocationInterceptor.java:90) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172) at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202) at com.sun.proxy.$Proxy721.exportToPdf(Unknown Source) at com.jaspersoft.jasperserver.war.action.ReportPdfExporter.export(ReportPdfExporter.java:58) at com.jaspersoft.jasperserver.war.action.AbstractReportExporter.exportBuffered(AbstractReportExporter.java:171) at com.jaspersoft.jasperserver.war.action.AbstractReportExporter.export(AbstractReportExporter.java:97) at com.jaspersoft.jasperserver.war.action.ReportExporterAction.export(ReportExporterAction.java:147) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at org.springframework.webflow.action.DispatchMethodInvoker.invoke(DispatchMethodInvoker.java:98) at org.springframework.webflow.action.MultiAction.doExecute(MultiAction.java:123) at org.springframework.webflow.action.AbstractAction.execute(AbstractAction.java:188) at org.springframework.webflow.execution.AnnotatedAction.execute(AnnotatedAction.java:145) at org.springframework.webflow.execution.ActionExecutor.execute(ActionExecutor.java:51) at org.springframework.webflow.action.EvaluateAction.doExecute(EvaluateAction.java:77) at org.springframework.webflow.action.AbstractAction.execute(AbstractAction.java:188) at org.springframework.webflow.execution.AnnotatedAction.execute(AnnotatedAction.java:145) at org.springframework.webflow.execution.ActionExecutor.execute(ActionExecutor.java:51) at org.springframework.webflow.engine.ActionList.execute(ActionList.java:155) at org.springframework.webflow.engine.State.enter(State.java:193) at org.springframework.webflow.engine.Transition.execute(Transition.java:227) at org.springframework.webflow.engine.impl.FlowExecutionImpl.execute(FlowExecutionImpl.java:393) at org.springframework.webflow.engine.impl.RequestControlContextImpl.execute(RequestControlContextImpl.java:214) at org.springframework.webflow.engine.TransitionableState.handleEvent(TransitionableState.java:119) at org.springframework.webflow.engine.Flow.handleEvent(Flow.java:555) at org.springframework.webflow.engine.impl.FlowExecutionImpl.handleEvent(FlowExecutionImpl.java:388) at org.springframework.webflow.engine.impl.RequestControlContextImpl.handleEvent(RequestControlContextImpl.java:210) at org.springframework.webflow.engine.ActionState.doEnter(ActionState.java:105) at org.springframework.webflow.engine.State.enter(State.java:194) at org.springframework.webflow.engine.Transition.execute(Transition.java:227) at org.springframework.webflow.engine.impl.FlowExecutionImpl.execute(FlowExecutionImpl.java:393) at org.springframework.webflow.engine.impl.RequestControlContextImpl.execute(RequestControlContextImpl.java:214) at org.springframework.webflow.engine.Flow.handleEvent(Flow.java:560) at org.springframework.webflow.engine.impl.FlowExecutionImpl.handleEvent(FlowExecutionImpl.java:388) at org.springframework.webflow.engine.impl.RequestControlContextImpl.handleEvent(RequestControlContextImpl.java:210) at org.springframework.webflow.engine.ViewState.handleEvent(ViewState.java:232) at org.springframework.webflow.engine.ViewState.resume(ViewState.java:196) at org.springframework.webflow.engine.Flow.resume(Flow.java:545) at org.springframework.webflow.engine.impl.FlowExecutionImpl.resume(FlowExecutionImpl.java:261) at org.springframework.webflow.executor.FlowExecutorImpl.resumeExecution(FlowExecutorImpl.java:169) at sun.reflect.GeneratedMethodAccessor800.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:318) at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150) at org.springframework.security.intercept.method.aopalliance.MethodSecurityInterceptor.invoke(MethodSecurityInterceptor.java:66) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172) at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202) at com.sun.proxy.$Proxy802.resumeExecution(Unknown Source) at org.springframework.webflow.mvc.servlet.FlowHandlerAdapter.handle(FlowHandlerAdapter.java:183) at org.springframework.webflow.mvc.servlet.FlowController.handleRequest(FlowController.java:174) at org.springframework.web.servlet.mvc.SimpleControllerHandlerAdapter.handle(SimpleControllerHandlerAdapter.java:48) at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:900) at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:827) at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:882) at org.springframework.web.servlet.FrameworkServlet.doPost(FrameworkServlet.java:789) at javax.servlet.http.HttpServlet.service(HttpServlet.java:637) at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.jaspersoft.jasperserver.war.StaticFilesCacheControlFilter.doFilter(StaticFilesCacheControlFilter.java:112) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:399) at com.jaspersoft.jasperserver.api.security.IPadSupportFilter.doFilter(IPadSupportFilter.java:67) at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:411) at com.jaspersoft.jasperserver.api.security.JSSwitchUserProcessingFilter.doFilterHttp(JSSwitchUserProcessingFilter.java:154) at org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53) at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:411) at org.springframework.security.intercept.web.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:109) at org.springframework.security.intercept.web.FilterSecurityInterceptor.doFilter(FilterSecurityInterceptor.java:83) at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:411) at org.springframework.security.ui.ExceptionTranslationFilter.doFilterHttp(ExceptionTranslationFilter.java:101) at org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53) at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:346) at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:259) at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:411) at org.springframework.security.providers.anonymous.AnonymousProcessingFilter.doFilterHttp(AnonymousProcessingFilter.java:105) at org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53) at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:411) at com.jaspersoft.jasperserver.war.util.RequestParameterAuthenticationFilter.doFilter(RequestParameterAuthenticationFilter.java:94) at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:346) at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:259) at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:411) at com.jaspersoft.jasperserver.multipleTenancy.MTBasicProcessingFilter.doFilterHttp(MTBasicProcessingFilter.java:182) at org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53) at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:411) at com.jaspersoft.jasperserver.war.UserPreferencesFilter.doFilter(UserPreferencesFilter.java:209) at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:411) at org.springframework.security.ui.AbstractProcessingFilter.doFilterHttp(AbstractProcessingFilter.java:278) at org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53) at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:346) at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:259) at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:411) at com.jaspersoft.ji.license.LicenseCheckFilter.doFilter(LicenseCheckFilter.java:96) at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:411) at com.jaspersoft.ji.license.JILicenseFilter.doFilter(JILicenseFilter.java:67) at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:411) at com.jaspersoft.jasperserver.war.UserPreferencesFilter.doFilter(UserPreferencesFilter.java:209) at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:411) at com.jaspersoft.jasperserver.api.logging.filter.BasicLoggingFilter.doFilter(BasicLoggingFilter.java:53) at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:411) at com.jaspersoft.jasperserver.api.security.JSCsrfGuardFilter.doFilter(JSCsrfGuardFilter.java:83) at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:411) at com.jaspersoft.jasperserver.api.security.WebAppSecurityFilter.doFilter(WebAppSecurityFilter.java:76) at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:411) at com.jaspersoft.jasperserver.war.MultipartRequestWrapperFilter.doFilter(MultipartRequestWrapperFilter.java:90) at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:411) at com.jaspersoft.jasperserver.api.security.encryption.EncryptionFilter.doFilter(EncryptionFilter.java:130) at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:411) at org.springframework.security.context.HttpSessionContextIntegrationFilter.doFilterHttp(HttpSessionContextIntegrationFilter.java:235) at org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53) at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:411) at org.springframework.security.util.FilterChainProxy.doFilter(FilterChainProxy.java:188) at org.springframework.security.util.FilterToBeanProxy.doFilter(FilterToBeanProxy.java:99) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.jaspersoft.jasperserver.war.util.SessionDecoratorFilter.doFilter(SessionDecoratorFilter.java:43) at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:346) at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:259) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.jaspersoft.jasperserver.war.util.CharacterEncodingFilter.doFilter(CharacterEncodingFilter.java:67) at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:346) at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:259) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.jaspersoft.jasperserver.war.P3PFilter.doFilter(P3PFilter.java:43) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:558) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:852) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:588) at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489) at java.lang.Thread.run(Unknown Source) 






Solution


Locate the following file on the UMP server:?
?
(Nimsoft Home)\probes\service\wasp\webapps\jasperserver-pro\WEB-INF\applicationContext.xml?
?
Edit this file with a good text editor like Notepad++ (don't try to use regular Notepad, it will be painful... Wordpad might do it.)?
?
Find this section:?
?
<!--report virtualizers-->?
<bean id="fileVirtualizerFactory" class="com.jaspersoft.jasperserver.api.engine.common.service.impl.FileVirtualizerFactory">?
<property name="maxSize" value="300"/>?
<property name="directory" value="${java.io.tmpdir}"/>?
</bean>?
?
?
Just below the <bean></bean> definition you should see something that says "comment the above bean and uncomment this one to use a shared virtualizer." ?Do that now.
?
To comment out the section, add < !-- right before the first bracket, like <!--<bean and then add -- right before the last bracket, like </bean-->.?
?
Then remove the !-- and -- from the same place on the section you want to uncomment.?
?
When you're done, it should look like this:?
?
<!--<bean id="fileVirtualizerFactory" class="com.jaspersoft.jasperserver.api.engine.common.service.impl.FileVirtualizerFactory">?
<property name="maxSize" value="300"/>?
<property name="directory" value="${java.io.tmpdir}"/>?
</bean-->?
<!--comment the above bean and uncomment this one to use a shared virtualizer-->?
<bean id="fileVirtualizerFactory" class="com.jaspersoft.jasperserver.api.engine.common.service.impl.SharedVirtualizerStoreFactory">?
<property name="maxSize" value="5000"></property>?
<property name="storeFactory">?
<bean class="net.sf.jasperreports.engine.util.SwapFileVirtualizerStoreFactory">?
<property name="directory" value="${java.io.tmpdir}"/>?
<property name="blockSize" value="4096"/>?
<property name="minGrowCount" value="64"/>?
</bean>?
</property>?
</bean>?
?
Restart wasp after making this change and the issue should be resolved.

Environment

Release:
Component: CAUIM