E2E Scripts Constantly Freeze and Timeout When Run from Probe

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

Symptoms:

 

E2E Scripts Constantly Freeze and Timeout When Run from Probe

 

If the NimRecorder is currently running or if the scripts are executed by double-clicking on them, the scripts execute perfectly every time. As soon as the script is run via the e2e_appmon probe, the script execution experiences as timeout and freeze.

 

For example, using this script results causes freeze and timeout when run from probe:

StartBrowser("IE", "www.nimsoft.com")

UsePage("ITSM + Service Desk + IT Monitoring: Better Together - Nimsoft")
ClickHTMLElement("A[INNERTEXT= 'Service Providers']")

UsePage("Monitoring and Service Desk Solutions for Managed Service Providers - Nimsoft")
ClickHTMLElement("A[INNERTEXT= 'corporate IT']")

CloseBrowser()

 

 

Environment:

e2e_appmon probe running with IE, Chrome or Firefox.

Resolution:

Change the StartBrowser() function in the script to Shell() to resolve this issue.

 

 

Environment

Release: CNMSPP99000-8.4-Unified Infrastructure Mgmt-Server Pack-- On Prem
Component: