Secondary NAS and ALARM_ENRICHMENT crashing

book

Article ID: 34995

calendar_today

Updated On:

Products

DX Infrastructure Management NIMSOFT PROBES

Issue/Introduction

Symptoms


ISSUE =?
NAS installed on secondary machine does not work. The primary is fine but the secondary probes keep crashing.

The log files shows these the following messages:?

Nov 18 17:29:12:351 [main, alarm_enrichment] ****************[ Starting ]****************?
Nov 18 17:29:12:353 [main, alarm_enrichment] 4.39?
Nov 18 17:29:27:010 [main, alarm_enrichment] CmdbJdbcDataSource: This driver is not configured for integrated authentication.?
Nov 18 17:29:27:010 [main, alarm_enrichment] (1) error, Failed to connect to database: This driver is not configured for integrated authentication.?
Nov 18 17:29:27:014 [main, alarm_enrichment] (1) error, Failed to connect to database: This driver is not configured for integrated authentication.?

KNOWN AFFECTED VERSIONS
NMS 7.6?
NAS 4.39
OS = SVR 2008 R2

?





Solution


SOLUTION =
1) Stop the NAS on the affected machine
2) Then copy the sqljdbc_auth.dll from a working instance of the NAS into the Windows/system32 directory?
3) Start the NAS again

ADDITIONAL =

We have requested this be fixed but but we can't seem to find any reliable and customer-friendly way to allow the sqljdbc_auth.dll to be automatically included with an installation of the NAS/alarm_enrichment.?

Environment

Release:
Component: UIMNAS