vmax probe troubleshooting

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Article ID: 34989

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Updated On:

Products

NIMSOFT PROBES DX Infrastructure Management

Issue/Introduction

Troubleshooting tips for the vmax probe.

 

 

     

    Environment

    vmax devices

    Resolution

    • The probe uses EMC API commands to talk to the vmax servers called the Solutions Enabler CLI (command line interface)
    • The output from the commands is stored in the vmax/data/ folder
    • You can add a demo mode key in Raw Configure to test the probe (demo = true)
    • If you open a support case, attach a zip of the data directory and the probe logs at loglevel 3 to any support case you open for the probe
    • You can ignore the pom.properties error in the GUI in the 1.3 version of the probe.

    Additional Information

    Help Documentation