Symptoms
- After configuring UMP servers per the documentation found here http://docs.nimsoft.com/prodhelp/en_US/UMP/8.0/MultipleServerConfigurationGuide/index.htm, the wasp probe on the secondary server does not start properly.
- The dashboard engine probe also will not start.*
- These errors may be seen:
- Portal log
15 Oct 2014 14:36:22,701 ERROR [DialectDetector:124] org.apache.tomcat.dbcp.dbcp.SQLNestedException: Cannot create PoolableConnectionFactory (Login failed for user 'xxxxxx\NMS-UMP-02$'.)
org.apache.tomcat.dbcp.dbcp.SQLNestedException: Cannot create PoolableConnectionFactory (Login failed for user 'xxxxxx\NMS-UMP-02$'.)
at org.apache.tomcat.dbcp.dbcp.BasicDataSource.createDataSource(BasicDataSource.java:1225)
- wasp log
[Media Manager_16, com.nimsoft.nimbus.mediamanagement.MediaSyncThread] Exception in MediaSyncThread:
Oct 28 11:38:00:189 ERROR [Media Manager_16, com.nimsoft.nimbus.mediamanagement.MediaSyncThread] java.lang.IllegalStateException: Timer already cancelled.
at java.util.Timer.sched(Unknown Source)
Environment
CA UIM multiple-UMP configuration
Resolution
On Second UMP Server:
- Change Nimsoft Robot Watcher service's Log-on to the Windows/domain user
- Restart Nimsoft Robot Watcher service
- Verify dap, dashboard_engine and wasp probes are working*
Additional Information:
*IMPORTANT -- Version changes - dap and dashboard_engine probes are deprecated as of UMP 8.31, and not existent in a new 8.31 install (they will be there if an upgrade, but unnecessary). In a new UMP 8.2 install they will both be there, but dap is not activated out of the box as it is not needed.