UIM-Spectrum Integration is producing an out of memory error

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

Symptoms

Problem:

The catalina.out log showed the following error message:

Oct 15, 2015 17:58:56.601 (NimsoftJobScheduler_Worker-2) (NimsoftIntegrationServlet) - ?Nimsoft virtualization entities request sent?
Oct 15, 2015 18:01:37.730 - Get information failed.HTTP error code : 500. Nimsoft URL : http://hostname:8080/nisapi/relationship/tree?id=22034
Oct 15, 2015 18:07:00.357 - NimsoftTaskExecutionFW - Error while getting results from Executor framework java.util.concurrent.ExecutionException: com.ca.nimsoft.integration.common.NimsoftExcep
tion: Get information failed.HTTP error code : 500. Nimsoft URL : http://hostname:8080/nisapi/relationship/tree?id=22034
?? ?at java.util.concurrent.FutureTask.report(FutureTask.java:122)
?? ?at java.util.concurrent.FutureTask.get(FutureTask.java:188)
?? ?at com.ca.nimsoft.integration.nis.nistaskfw.NimsoftTaskExecutionFW.execute(NimsoftTaskExecutionFW.java:92)
?? ?at com.ca.nimsoft.integration.nis.nistaskfw.NimsoftRESTvCenterTree.execute(NimsoftRESTvCenterTree.java:175)
?? ?at com.ca.nimsoft.integration.nis.nistaskfw.NimsoftRESTvCenterData$NimsoftRESTvCenterDataImpl.execute(NimsoftRESTvCenterData.java:80)
?? ?at com.ca.nimsoft.integration.nis.nistaskfw.NimsoftRESTvCenterData.execute(NimsoftRESTvCenterData.java:198)
?? ?at com.ca.nimsoft.integration.nis.nisservice.NimsoftIntegrationService.getVcenterHierarchy(NimsoftIntegrationService.java:84)
?? ?at com.ca.nimsoft.integration.manager.VirtualizationReconciler.getNimsoftVcenterEntityIDs(VirtualizationReconciler.java:414)
?? ?at com.ca.nimsoft.integration.manager.VirtualizationReconciler.execute(VirtualizationReconciler.java:153)
?? ?at org.quartz.core.JobRunShell.run(JobRunShell.java:202)
?? ?at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:573)

and this prevented the integration from being started correctly.

Symptoms:
When trying to access the URL written in the log:?http://<hostname>:8080/nisapi/relationship/tree?id=22034, the following error message was produced in the browser:

<Please see attached file for image>

"java.lang.OutOfMemoryError: GC Overhead limit exceeded"

?

Solution

Solution:

The issue was resolved by deploying?nisapi_service_host-8.0.5 (attached), but also increasing the memory of the service host and catalina component, in order to be setup as reflected below (some environments may differ, depending in the size of the infrastructure that needs to be monitored):

<Please see attached file for image>

<Please see attached file for image>

?


?

Attachments:

• nisapi_service_host-8.0.5-SNAPSHOT.zip

Environment

Release:
Component: CAUIM