How do I attach information to robots/devices/alarms to help the NOC Engineers troubleshoot/resolve problems in the environment? For example, I want to add contact information for the Administrator of every server along with special notes about rebooting servers or restarting applications, etc.
UIM 8.x onwards
Check out this section of the nas documentation for more information about using notes with alarms:
The complete NAS documentation:
Release: CNMSPP99000-7.6-Unified Infrastructure Mgmt-Server Pack-- On Prem