When I double click on a probe instead of getting the normal GUI and am getting a raw config screen.
How do I fix this?
When the user requests a probe configuration tool (by double-clicking or right-mouse->configure on a probe), the Raw Configure tool appears instead of the probe-specific GUI.
On each workstation running the Nimsoft Infrastructure Manager, the configuration tool bits (GUI) for each probe is downloaded (fetched) from the probe package (on the local archive) to the workstation and stored in C:\Program Files\Nimsoft\util on the local workstation.
For cdm, the program would be conf_cdm.exe. Each time you ask for the configuration tool (double-click on the probe), the Manager compares the version of the tool on your local workstation with the version in the local archive and will fetch a new version from the probe package if necessary.
In the more recent versions of NMS, the directory used for the conf_<probe>.exe files are now util under Temp (you can check the variable by running set in a cmd window to see where TEMP is, e.g., TEMP=C:\Users\<username>\AppData\Local\Temp).
UIM 9.0 and earlier
NOTE - Not all probes will have a conf_*.exe file associated with them. Probes that are not configurable via IM will not have one, i.e. discovery_server or mon_config_service.
If you are able to configure the probe via IM, but still don't see the conf_*.exe file, perform the following:
> open the configuration GUI in IM
> open task manager and find the probe in the processes window
> right click on the probe and click 'Open file location'
Sometimes the conf_*.exe files are put into a temp directory instead of /nimsoft/util.