email_response fails to start

Article Id: 34643

Status: Published

Updated On: 14-02-2018 08:19

Legacy Id: TEC000004818

Products:

CA Unified Infrastructure Management On-Premise (Nimsoft / UIM) NIMSOFT PROBES

Issue/Introduction:

Introduction

The email response probe fails to start with the below error in the log:

sockCheckLocalPort: connect to port XXXX failed 10061 (ok - its free)

?

Procedure

To fix?disable GSSAPI authentication using RAW config:?

Open Raw config > Setup > edit key ?Disable_GSSAPI_Auth? and set the value to?Yes? .?

Environment:

Release:
Component: CAUIM