Unable to remove vRA expired licenses from vRSLCM UI
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Unable to remove vRA expired licenses from vRSLCM UI

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Article ID: 346001

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Updated On:

Products

VMware Aria Suite

Issue/Introduction

  • To remove vRA expired licenses.


Symptoms:
  • Unable to removed expired vRA licenses from the vRSLCM UI even after updating the license with a new valid license key
  • While removing the expired licenses, LCM complains that the license is associated with a product and does not allow to be removed/deleted
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Environment

VMware vRealize Suite Lifecycle Manager 8.x

Cause

  • This can happen if vRA licenses are still tied up to vRA locally even after updating the licenses from vRLCM UI. 

Resolution

  • The resolve this manually remove the vRA licenses from the VRA appliance. See workaround section. 


Workaround:

To remove the vRA licenses manually:

 

  1. Login to the vRA appliance as root
  2. Run the below command to list all licenses:
vracli license
  1. Remove all expired licenses that are not needed and associated to any product by running the below command:
vracli license remove <license_key>
  1. Login to the vRSLCM UI
  2. Trigger an inventory sync for the vRA environment
  3. From Locker now delete the expired licenses.