Inventory sync of Aria products fails with Error code: LCMCOMMON80049 at validating vCenter credentials
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Inventory sync of Aria products fails with Error code: LCMCOMMON80049 at validating vCenter credentials

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Article ID: 345996

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Updated On:

Products

VMware Aria Suite

Issue/Introduction

  • To successfully do an Inventory sync of your Aria products.
  • Inventory sync of Aria products fails with Error code: LCMCOMMON80049 at validating vCenter credentials. Below is the screenshot from one of the Aria product(Aria Automation):

  • Datacenter validation fails with below error :

Environment

Aria lifecycle manager 8.x
Aria Automation 8.x
Aria Operations 8.x (Including Cloud Proxy)
Aria Operations for logs 8.x

Identity Manager 3.3.x

Cause

This can happen if your vCenter validation on Aria Suite Lifecycle fails with an old username/password or username/password has been updated and Aria products still tries to authenticate with an old username/password.

Resolution

  • There is a workaround.


Workaround:

  • The workaround is to retry the inventory sync with updated password for vCenter validation:
  1. Validate the vCenter credentials from the LCM Datacenter with correct password from locker.
  2. Make sure validation succeeds and click save.
  3. Retry the inventory sync and provide with the correct vCenter details:

  1. Click Submit. 

NOTE: In the case of a manually added Aria Operations Cloud Proxy, if the Cloud Proxy is added in a separate datacenter, then the data center it has been deployed to needs to be added in Datacenters if it has not been added already.

Once it has been added and validated, the Inventory Sync task may still fail, as Lifecycle does not yet associate that vCenter with the Aria Operations environment. You will need to Retry the task and supply the credentials of the vCenter that the Cloud Proxy was deployed to so that it can be associated to the environment. If multiple proxies have been added, repeat for each hostname or IP that returns the error



Additional Information

Impact/Risks:

  • Inventory sync will of Aria product will fail.