vRops environment sync fails after manually changing the root password of vRops node from LCM

Products

• VMware Aria Suite

Issue/Introduction

• To successfully update the new root password on each node and succeed inventory sync for the vRops environment from LCM

Symptoms:

• vRops environment sync fails after manually changing the root password of vRops node from LCM
• Changing to a new password fails from LCM every time on each node

Environment

VMware vRealize Suite Lifecycle Manager 8.x

Cause

• This can happen if you manually change the vrops node passwords outside of the LCM.

Resolution

• There is a workaround.

Workaround:

• To workaround, follow the steps below :

1. ssh as root on vrops node.
2. On the vrops node run the below command to remove old password entries so that existing password as per locker can be re-used:

rm /etc/security/opasswd

3. Set the same password after viewing the password (existing entry) from locker as new password for the node:

passwd

4. From the LCM UI create a new locker entry for your new vrops node password.
5. Change the password from LCM UI for the node :

6. Repeat the process on each node of the vrops cluster
7. Once password successfully changed on all nodes , trigger and inventory sync and it should succeed.

Additional Information

Impact/Risks:

• Inventory sync from LCM will fail unless fixed.