Downloading vRA binary into the vRLCM fails with Error Code: LCMMYVMWARE60015
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Downloading vRA binary into the vRLCM fails with Error Code: LCMMYVMWARE60015

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Article ID: 345981

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Updated On:

Products

VMware Aria Suite

Issue/Introduction

Symptoms:
  • Downloading vRA binary into the vRLCM fails with Error Code: LCMMYVMWARE60015 Failed to download one or more product binaries.
  • Error in logs indicate the binary is not able to be uploaded to the LCM repo due to disk not having enough space :

com.vmware.vrealize.lcm.common.exception.userinput.myvmware.MyVmwareProductDownloadException: Error occurred while downloading product binaries from MyVMware account : [email protected]. Please check the logs for more details at com.vmware.vrealize.lcm.drivers.myvmware.helper.MyVmwareDownloadRestClient.downloadFile(MyVmwareDownloadRestClient.java:724)               at com.vmware.vrealize.lcm.drivers.myvmware.helper.MyVmwareDownloadUtil.getDownloadUrlsAndDownloadProductBinaryFiles(MyVmwareDownloadUtil.java:344)               at com.vmware.vrealize.lcm.drivers.myvmware.helper.MyVmwareDownloadUtil.downloadProductBinaries(MyVmwareDownloadUtil.java:157)               at com.vmware.vrealize.lcm.plugin.core.myvmware.tasks.MyVmwareDownloadTask.execute(MyVmwareDownloadTask.java:204)               at com.vmware.vrealize.lcm.automata.core.TaskThread.run(TaskThread.java:62)              at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)             at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)          at java.base/java.lang.Thread.run(Unknown Source)Caused by: java.io.IOException: Error occurred when uploading file to a content repo. It could be due to disk space not available.     at com.vmware.vrealize.lcm.drivers.sourcemapping.helper.SourceMappingUtil.mountISOandUpload(SourceMappingUtil.java:1238)               at com.vmware.vrealize.lcm.drivers.myvmware.helper.MyVmwareDownloadRestClient.downloadFile(MyVmwareDownloadRestClient.java:669)               ... 7 more

  • /data is consuming very high space on LCM

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Environment

VMware Aria Suite Lifecycle 8.x

Cause

  • /data did not have enough space to upload the binary to LCM repo.

Resolution

  • The resolution is to extend the /data partition and then retry the download.
  • Steps :
  1. In the My Services dashboard, click Lifecycle Operations, and then click Settings.
  2. To extend the disk space for vRealize Suite Lifecycle Manager, navigate to System Details, click Extend Storage.
    • Enter the vCenter Host NameUser Name, and Password for the first time.
    • Enter the Disk Size in GB and click Extend.
    • You cannot edit the Network Information fields.
  3. To reboot the server, click Reboot System
  4. Retry the Binary download.