Login to VMware Aria Suite Lifecycle fails with no access error for AD/LDAP users

Products

• VMware Aria Suite

Issue/Introduction

• Active Directory users should be able to login to VMware Aria Suite Lifecycle.

Symptoms:

• Login to VMware Aria Suite Lifecycle (formerly VMware vRealize Suite Lifecycle Manager) fails with  no access error for AD/LDAP users:

• Login with local admin works fine.
• Login fails only for active directory users.

Environment

VMware Aria Suite Lifecycle 8.x

Cause

• This can happen if the Active Directory user or the group which it is part of,  is not added on the VMware Aria Suite Lifecycle.

Resolution

• There is a workaround.

Workaround:

• The workaround is to add the active directory users or groups to the VMware Aria Suite Lifecycle:

1. Login to the VMware Aria Suite Lifecycle as local admin.
2. Navigate to Identity and tenant management --> user management --> add user/groups
3. Add the active directory user or the group the user is part of in active directory:

4. Assign role to the user and click submit.
5. Logout and login as the active directory user.

Additional Information

Impact/Risks:

• Login for Active Directory users/groups would fail.