How do I ensure that alarms and QoS from a remote hub reach the primary hub?

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)
• CA Unified Infrastructure Management On-Premise (Nimsoft / UIM)
• CA Unified Infrastructure Management SaaS (Nimsoft / UIM)

Issue/Introduction

After adding a new hub to my infrastructure, how do I ensure that alarms and Quality of Service (QoS) messages from the new hub are received by the primary hub?

Environment

Release: Any
Component: UIM hub

Resolution

After adding a hub, you must setup the data flows so that alarms and/or QoS flow from the new hub to the hub supporting the NAS (destination hub).

Using the IM launch the configuration tool for the new hub.

Add a static definition specifying the address of the destination hub.

Apply this change.

• Select the Queues tab -> queues tab and right-click  -> New to open a queue properties box.
• Click Active. Enter a name (such as the name of the destination hub),
• Select the type of queue you want to set i-e 'post'  or 'attach'. (Note: If using 'attach' then you will need to create a 'get' queue on the receiving hub.)
• Set the Subject field. Use 'alarm' for alarms and 'QOS_MESSAGE, QOS_DEFINITION' for QoS messages
• If you are using 'post' queue, select the Address of the destination hub.
• Click OK  and apply.
• This will start up a queue which you can see in the hub's status tab. This will cause alarms to be sent to the destination hub.