TKGI-based application using NSX T LB fail as the Load Balancer cannot retrieve L7 LB information.
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TKGI-based application using NSX T LB fail as the Load Balancer cannot retrieve L7 LB information.

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Article ID: 345877

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Updated On:

Products

VMware NSX

Issue/Introduction

Symptoms:
  • Creation of NSX-T Load balancer fails
  • TKGI based applications cannot access NSX-T L7 LB information.
  • HTTP failure response errors similar to the below, will be observed when tried to click on L7 LB on NSX UI
https://<URL>
 404 OK
Error message: The requested object: LoadBalancerPool/<UUID> could not be found. Object identifiers are case sensitive. (Error code: 600)

 


Environment

VMware NSX-T Data Center 3.x
VMware NSX-T Data Center

Cause

This issue is observed in NSX-T 3.1.3 and TKGI /PKS 1.14.1
Logs are rolled over when the NCP triggers delete workflow. Hence cause is not available.

Resolution

Fix is available in version 4.1.1.0


Additional Information

Impact/Risks:
  • TKGI Based applications using NSX-T Load balancers Fail. As a result, applications relying on that LB fail.
  • NSX-T Load Balancer based TKGI application impacted.
  • New LB Instance creation on NSX-T Fails