IP address changes or additions to hosts file are not retained after vRealize Automation appliance 6.2.x restart
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IP address changes or additions to hosts file are not retained after vRealize Automation appliance 6.2.x restart

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Article ID: 345681

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Updated On:

Products

VMware Aria Suite

Issue/Introduction

Symptoms:
  • Changing the IP address in VMware vRealize Automation (formerly known as VMware vCloud Automation Center) appliances are causes services to fail to start.
  • Changes made to IP addresses are not being retained properly.
  • Changes made to the appliance /etc/hosts files are not retained after a restart.


Environment

VMware vRealize Orchestrator 6.0.x
VMware vRealize Automation 6.2.x
VMware vRealize Automation Desktop 6.2.x

Cause

Some appliances contain a script that restores the hosts file contents on restart.

Resolution

This is a known issue affecting VMware vRealize Automation 6.2.x, currently there is no resolution.

To work around this issue, perform the following steps:

  1. Open console or SSH into the vRealize Automation virtual appliance.
  2. Run ifconfig.
  3. Observe the value for the IP if the VM
  4. Run vi /etc/hosts
  5. You should see a different IP in the delimiters, yet pointing to the current DNS hostname.
  6. If Step 5 is true, then change the IP in the file to match the one obtained in step 2 and 3.
  7. If the DNS of the entry is NOT the current hostname, then you should not modify anything at this point.
Reboot the vRealize Automation appliance.


Additional Information

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ホスト ファイルに対する IP アドレスの変更または追加がアプライアンスの再起動時に保持されない