Error "SSL Certificate add failed, Error: 183" while installing vRA
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Error "SSL Certificate add failed, Error: 183" while installing vRA


Article ID: 345664


Updated On:


VMware Aria Suite


  • vRealize Automation (vRA) installation fails on Manager Service.
  • Installation was performed with the same components previously and had to be reverted.
  • Re-installation on the manager service server fails with the following error:

    SSL Certificate add failed, Error: 183
    Cannot create a file when that file already exists


VMware vRealize Automation 7.3.x
VMware vRealize Automation 7.2.x
VMware vRealize Automation 7.1.x
VMware vRealize Automation 7.0.x


In the event of vRA installation failure we do not provide uninstallers that will revert the environment to a pre-install state;
The msi/wix uninstallers only revert the created binaries but do not modify custom activities like bindings, catalog types, solution clients, etc.


To work around the issue:
Note: Take a snapshot or backup of your vRealize Automation (vRA) environment.
  1. Log in to the failing server with administrative privileges.
  2. Open up an administrative command prompt and run this command to remove the certificate mapping:

    netsh http delete sslcert ipport=