VMware vSphere Web Client 6.0 reports error: "Unable to load recent tasks from one or more vCenter Server systems: No matching LinkedVcGroup Found"
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Article ID: 345598
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Updated On: 11-02-2024
Products
VMware vCenter Server
Issue/Introduction
After a sequential upgrade of vCenter Single Sign-On and vCenter Server in Multisite mode from 5.1.x to 6.0, you experience these symptoms:
- VMware vSphere Web Client displays an empty inventory
- In the vSphere Web Client, you see the error:
No matching LinkedVcGroup Found
Environment
VMware vCenter Server 6.0.x
Cause
This issue occurs when:
- There are duplicate vCenter Server registration entries in the lookup service prior to upgrading to 6.0
- Component Manager does not remove the stalled 5.1 vCenter Server end points during the upgrade
Resolution
This is a known issue affecting vSphere 6.0.
To resolve this issue, remove the duplicate registered vCenter Server instance.
- Log in to the server with the Platform Services Controller installed.
- Open a Windows Command Prompt as administrator.
- Create a text file with a list of the services registered within the Platform Services Controller by running this command:
"%VMWARE_PYTHON_BIN%\python.exe" "%VMWARE_CIS_HOME%\VMware Identity Services\lstool\scripts\lstool.py" list --url http://localhost:7080/lookupservice/sdk --type vcenterserver > c:\psc_services.txt
- Open the generated text file which has list of services registered to the Platform Services Controller. Identify the duplicate service ID
- Run this command to unregister the duplicate service endpoint:
"%VMWARE_PYTHON_BIN%\python.exe" "%VMWARE_CIS_HOME%\VMware Identity Services\lstool\scripts\lstool.py" unregister --url http://localhost:7080/lookupservice/sdk --id Service_ID --user "administrator@vsphere.local" --password "Enter_administrator_password" --no-check-cert
Where Service_ID is the Service ID noted in Step 4.
For example, "<C:\Program Files\VMware\vCenter Server\python\python.exe>" "<C:\Program Files\VMware\vCenter Server\VMware Identity Services\lstool\scripts\lstool.py>" unregister --url http://localhost:7080/lookupservice/sdk --id default-first-site:############## --user "administrator@vsphere.local" --password "password" --no-check-cert
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