Licensing section is missing in Web Client with Windows vCenter Server
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Licensing section is missing in Web Client with Windows vCenter Server

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Article ID: 345597

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Updated On:

Products

VMware vCenter Server

Issue/Introduction

Symptoms:
When you are using VMware vCenter Server 6.0 installed on Windows Server, you experience these symptoms:
  • When you log in to vSphere Web Client, Licensing section is missing under Administration section.
     
  • There is no selection for Licenses or Reports, you see a blank page.
     
  • You see this issue for all users including [email protected].
 
 
 


Environment

VMware vCenter Server 6.0.x

Cause

This issue occurs due to snappy-java-1.1.1.3.jar file bundled with vCenter Server.
 

Resolution

This issue is resolved in vCenter Server 6.0 U3c, available at VMware Downloads.
 
 
 


Workaround:
To work around this issue if you are unable to upgrade, use vSphere Client to configure or manage the licenses.