This article explains you on how to get support for VMware PKS subscription.
To get the quickest response, ensure you’re seeking help from the right company:
If your subscription was purchased from VMware, contact VMware Support.
If you need help registering or submitting a case, you may call VMware support at +18774869273.
NOTE: VMware is unable to handle support requests for assistance from users whose subscription was purchased from Pivotal
If your PKS subscription was acquired through Pivotal, directly, please register for Pivotal Support and submit a case:
Step-by-step support registration instructions and more information can be found on content.pivotal.io/support
The case interface is only visible to people with subscriptions that have registered and logged in to the community
NOTE: Pivotal is unable to handle support requests for assistance from users whose subscription was purchased from VMware