[VMC on AWS] Internal Solution User certificate renewal FAQ
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[VMC on AWS] Internal Solution User certificate renewal FAQ

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Article ID: 345374

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Updated On:

Products

VMware Cloud on AWS

Issue/Introduction

To provide information regarding the renewal of the "Internal Solution User" certificate for the VMware Cloud on AWS vCenter.

Symptoms:
The certificate for the "Internal Solution User" is scheduled to be renewed.
No other update is scheduled for the VMware Cloud on AWS SDDC during this time.

Resolution

Q: What is the "Internal Solution User" and what does it to within the vSphere environment?
A: The Internal Solution User and certificate is used for communication between the internal vCenter services, such as VPXD, SSO, and Auto-Deploy. More information on this user can be found here: https://docs.vmware.com/en/VMware-vSphere/7.0/com.vmware.vsphere.authentication.doc/GUID-3AF7757E-A30E-4EEC-8A41-28DA72102520.html

Q: Are there any expectations from the user before, during, or after the certificate renewal process?
A: There are no expectations from the user during this process. 

Q: Are there any impacts to replication, such as with SRM or HCX Disaster Recovery?
A: There is a 10-15 minute impact during the renewal process. During this time, no new replications can be configured. Previously configured replications are not affected. 

Q: Will any additional certificates need to be re-accepted or renewed?
A: No certificates will need to re-accepted or renewed after this process. 

Q: Are there any concerns regarding incompatibility after the certificate renewal?
A: There should be no concerns regarding incompatibility after the process is completed. 

Q: Are any notifications sent after the renewal process is completed?
A: There is an initial notification sent that states the start and end time for the renewal process. After the renewal is completed, no notification is sent. A notification will be sent if any issues are encountered.