VMware Telco Cloud Operations 1.4: Rollback issue in Dashboards & Topology explorer
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Article ID: 345366
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Updated On:
Products
VMwareVMware Telco Cloud Operations
Issue/Introduction
Symptoms:
Below are the issues observed when VMware Telco Cloud Operations is upgraded from version 1.3 to 1.4 and followed by a rollback, either due to upgrade failure or an explicit uninstall.
Dashboard & Reports do not fetch data.
Topology Explorer tree fails to drill down.
Environment
VMware Telco Cloud Operations 1.x
Cause
Dashboard & Reports do not fetch data - The configuration changes in Grafana data sources stored in Postgres database for VMware Telco Cloud Operations 1.4 are not reverted during rollback.
Topology Explorer tree fails to drill down - The schema changes in ArangoDB for VMware Telco Cloud Operations 1.4 are not reverted during rollback.
Resolution
Follow the below steps:
Download the attached scripts.tar.gz file.
Copy the scripts.tar.gz file to the Control plane node.
Execute the command: tar -xzvf scripts.tar.gz
Execute the command: cd scripts
Execute the command: ./arangodb-rollback-collection.sh
Execute the command (not necessary for non-HA setup): ./grafana_rollback.sh