VMware Smart Assurance NCM: Devices with "." in hostname are not showing correct device names in NCM

Products

• VMware

Issue/Introduction

Symptoms:


The devices with "." in their hostname are not showing correct device name in NCM.

Ex: Here Hostname is cs0.admin.ftldfl0.priv, where actual device name is cs0.admin, but NCM shows as cs0


devices with "- or -" are working fine.

Environment

VMware Smart Assurance - NCM

Resolution

It is not recommended to have "." in device naming convention. "Truncate Device Name" is checked by default in NCM; which would consider . (dot) as truncating factor for device name.

As a workaround in NCM, below steps can be implemented.
1) Navigate to Tools -> System Administration.
2) The below page would open. Expand Global -> Device Options, Click on "Device Naming Scheme", look for option "Truncate Device Name".



3) Uncheck the checkbox and click "Apply". Do Refresh on UI.

Additional Information

Refer below links of NCM user guide on how Device naming scheme works in NCM.
https://docs.vmware.com/en/VMware-Smart-Assurance/10.1.4/ncm-online-help-1014/GUID-A332F21D-37E9-44EE-9038-64C2CB01DAFD.html

https://docs.vmware.com/en/VMware-Smart-Assurance/10.1.4/ncm-online-help-1014/GUID-7063AFD7-E684-4D26-9F68-65C3B15E25C4.html