Stale datastore entry for a virtual machine on the Summary tab
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Stale datastore entry for a virtual machine on the Summary tab

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Article ID: 345262

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Updated On:

Products

VMware vSphere ESXi

Issue/Introduction

Symptoms:
  • You see a stale datastore entry for a virtual machine on the Summary tab.
  • Virtual machine is using only one datastore, still the stale datastore is displayed.
  • There are no virtual machine files on the stale datastore.


Environment

VMware vSphere ESXi 6.0
VMware vSphere ESXi 5.1
VMware vSphere ESXi 5.5
VMware vSphere ESXi 6.5
VMware vSphere ESXi 6.7
VMware vSphere ESXi 7.0

Cause

This issue occurs when an ISO/DVD is inadvertently mounted or left behind from a vmotioned snapshot.

Resolution

Verify that there are no files on this datastore that references this virtual machine:
  • Right-click the datastore, browse Datastore and check if there are any files for that virtual machine.
  • Right-click the VM, click Edit Settings, check if any hard disk is residing on that datastore.
 
After verifying:
 
  1. Right-click the VM, click Edit Settings > CD/DVD Drive. If the Datastore ISO is checked, verify if the path is on the stale entry datastore. If yes, then uncheck that option and click OK.
  2. Right-click VM, click Snapshot > Snapshot Manager. If there are any snapshots, consolidate (Delete all) those snapshots. When a VM with snapshots is storage vMotioned there are chances of the old datastore entry being left behind. Upon consolidation of these snapshots the stale entry is removed.


Additional Information