Download of VxRail bundle(4.7.541) fails from SDDC Manager UI in online mode

Products

• VMware Cloud Foundation

Issue/Introduction

Symptoms:
Download of VxRail upgrade bundle version 4.7.541 errors out in SDDC Manager.

Following error observed in SDDC Manager UI



Following exceptions observed in lcm-debug.log file
2022-02-14T10:03:38.120+0000 DEBUG [f4760fcf9d9af26e,944d,bundleId=VXRAIL4-7-541-27403414DLD1227_VxRail-4-7-541-Composite-Upgrade-Package-for-4-7-x-zip] [c.v.e.s.l.b.d.depot.DepotDownloader,pool-6-thread-5] Executing GET https://download.emc.com/downloads/DLD1227_VxRail-4.7.541-Composite-Upgrade-Package-for-4.7.x.zip HTTP/1.1
2022-02-14T10:03:38.236+0000 DEBUG [f4760fcf9d9af26e,944d,bundleId=VXRAIL4-7-541-27403414DLD1227_VxRail-4-7-541-Composite-Upgrade-Package-for-4-7-x-zip] [c.v.e.s.l.b.d.depot.DepotDownloader,pool-6-thread-5] Got response: HTTP/1.1 404 Not Found
2022-02-14T10:03:38.237+0000 ERROR [f4760fcf9d9af26e,944d,bundleId=VXRAIL4-7-541-27403414DLD1227_VxRail-4-7-541-Composite-Upgrade-Package-for-4-7-x-zip] [c.v.e.s.l.b.d.depot.DepotDownloader,pool-6-thread-5] Error initiating download, got response: HTTP/1.1 404 Not Found
2022-02-14T10:03:38.238+0000 ERROR [f4760fcf9d9af26e,944d,bundleId=VXRAIL4-7-541-27403414DLD1227_VxRail-4-7-541-Composite-Upgrade-Package-for-4-7-x-zip] [c.v.e.s.l.b.d.d.DepotBundleDownloadServiceImpl,pool-6-thread-5] Got Http error[404] while downloading bundle [https://download.emc.com/downloads/DLD1227_VxRail-4.7.541-Composite-Upgrade-Package-for-4.7.x.zip]
2022-02-14T10:03:38.246+0000 ERROR [f4760fcf9d9af26e,944d] [c.v.e.s.l.s.i.BundleDownloadExceptionHandlerImpl,pool-6-thread-5] Bundle download failed
com.vmware.evo.sddc.lcm.model.depot.exception.BundleNotFoundException: Error downloading bundle [https://download.emc.com/downloads/DLD1227_VxRail-4.7.541-Composite-Upgrade-Package-for-4.7.x.zip] from download.emc.com:null
at com.vmware.evo.sddc.lcm.bundle.download.depot.DepotBundleDownloadServiceImpl.getBundle(DepotBundleDownloadServiceImpl.java:517)
at com.vmware.evo.sddc.lcm.core.scheduler.BundleDownloadScheduler.scheduleBundleDownload(BundleDownloadScheduler.java:329)
at com.vmware.evo.sddc.lcm.core.scheduler.BundleDownloadScheduler$$FastClassBySpringCGLIB$$70d1d048.invoke(<generated>)
at org.springframework.cglib.proxy.MethodProxy.invoke(MethodProxy.java:218)
at org.springframework.aop.framework.CglibAopProxy$CglibMethodInvocation.invokeJoinpoint(CglibAopProxy.java:769)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:163)
at org.springframework.aop.framework.CglibAopProxy$CglibMethodInvocation.proceed(CglibAopProxy.java:747)
at org.springframework.aop.aspectj.MethodInvocationProceedingJoinPoint.proceed(MethodInvocationProceedingJoinPoint.java:88)
at org.springframework.cloud.sleuth.instrument.scheduling.TraceSchedulingAspect.traceBackgroundThread(TraceSchedulingAspect.java:73)
at sun.reflect.GeneratedMethodAccessor151.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)

Environment

VMware Cloud Foundation 3.11

Cause

Download Url of VxRail-4.7.541 is broken.

Resolution

Online Customers can follow the below steps to upload the bundle to SDDC Manager:

1. Download the VxRail bundle from dell support website using below URL on a system that has internet access.
    https://dl.dell.com/downloads/DLD1227_VxRail-4.7.541-Composite-Upgrade-Package-for-4.7.x.zip

2. Copy the  bundle  VXRAIL_COMPOSITE-4.7.541-27403414_for_4.7.x.zip to  SDDC Manager via
    scp to /home/vcf/

3. Login to SDDC Manager via SSH and switch to root user.

4. Move the bundle file from /home/vcf to  /nfs/vmware/vcf/nfs-mount/bundle/depot/local/bundles

 [/home/vcf ]#mv /home/vcf/VXRAIL_COMPOSITE-4.7.541-27403414_for_4.7.x.zip   /nfs/vmware/vcf/nfs-mount/bundle/depot/local/bundles/

 5. Rename the bundle and set file permissions.
  cd /nfs/vmware/vcf/nfs-mount/bundle/depot/local/bundles/
 
  mv VXRAIL_COMPOSITE-4.7.541-27403414_for_4.7.x.zip DLD1227_VxRail-4.7.541
  -Composite-Upgrade-Package-for-4.7.x.zip

  chown vcf_lcm:vcf -R /nfs/vmware/vcf/nfs-mount/bundle/depot/local/bundles/
 
  chmod -R 0777 /nfs/vmware/vcf/nfs-mount/bundle/depot/local/bundles/

6. Run below API to upload the Vxrail bundle.
   
 [ /nfs/vmware/vcf/nfs-mount/bundle/depot/local ]# curl -X 
 PUT http://localhost/lcm/bundle/upload/partnerBundle/VXRAIL4-7-
 541-27403414DLD1227_VxRail-4-7-541-Composite-Upgrade-Package-for-4-7-
 x-zip -H"Content-Type: application/json" 


7. Wait for sometime for upload to complete.

8. Verify that bundle download is complete from Bundles page on SDDC Manager UI.