After applying a host profile, Host customization's page is blank and not editable

Products

• VMware vSphere ESXi

Issue/Introduction

Execute operation failed. Traceback (most recent call last):

"File '/build/mts/release/bora-15160138/bora/build/esx/release/vmvisor/sys/lib64/python3.5/site-packages/hostprofiles/pyEngine/hostprofilemanager.py', line 1002, in ExecuteInt" 

"File '/build/mts/release/bora-15160138/bora/build/esx/release/vmvisor/sys/lib64/python3.5/site-packages/hostprofiles/pyEngine/hostprofile.py', line 92, in Execute"   

"File '/build/mts/release/bora-15160138/bora/build/esx/release/vmvisor/sys/lib64/python3.5/site-packages/hostprofiles/pyEngine/networkprofile.py', line 2128, in Execute"   

"File '/build/mts/release/bora-15160138/bora/build/esx/release/vmvisor/sys/lib64/python3.5/site-packages/hostprofiles/pyEngine/networkPolicies.py', line 1193, in Execute"   

"File '/build/mts/release/bora-15160138/bora/build/esx/release/vmvisor/sys/lib64/python3.5/site-packages/hostprofiles/pyEngine/networkPolicies.py', line 778, in Execute pyEngine.policy.ExecuteError^@"

To allow host profile to be applied to a host and host customization to be populated.

Symptoms:

• After a host profile is applied to a host, the customization page is blank
• Following error noted in the /var/log/syslog log file:

 

 

Environment

VMware vSphere ESXi 6.7

Cause

The cause of the blank Host Customization page and networkPolicies.py error is due to a mismatch between the profiles hardware configuration and the destinations hosts hardware configuration.

Resolution

Ensure the hardware of the host where the host profile was extracted matches the target hosts where the host profile will be applied.

Additional Information

Impact/Risks:
Using a host profile on a hardware incompatible host may encounter undefined behaviors and fail.