Performance graphs disappear or break when launching VMRC
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Performance graphs disappear or break when launching VMRC

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Article ID: 345176

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Updated On:

Products

VMware

Issue/Introduction

Symptoms:
  • When we launch VMRC, the performance graphs would either show a gap or disappear¬†
  • Performance graphs disappear before the point when the VMRC was launched:
  • Gaps in performance graphs at times when VMRC was launched:


 
  • Issue is noticed even if we connect to host directly using Host client
  • VMRC may take a long time to launch
  • Host UI may perform slow while the VMRC is launching
  • Web-based remote console works fine
  • No impact is noticed on VMs


Resolution

To resolve this issue update the version of VMRC to 11.0.0.

To download go to Customer Connect


Workaround:
As a workaround use Web-based remote console.

Additional Information

Impact/Risks:
None