Device Server /opt/voyence/logs/sysmons.log multiple "Send Request" and PUT errors generated by the SysAdmin/SyncServlet
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Device Server /opt/voyence/logs/sysmons.log multiple "Send Request" and PUT errors generated by the SysAdmin/SyncServlet

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Article ID: 345117

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Updated On:

Products

VMware Smart Assurance

Issue/Introduction

On the NCM Device Server in the /opt/voyence/logs/sysmons.log there are multiple "Send Request" and PUT errors generated by the SysAdmin/SyncServlet 
 

Send request to: http://##.##.###.##:8080/SysAdmin/SyncServlet?from=host-voyencedev-01&type=state

Apr 14 16:50:43 ##########: Connecting to http:///##.##.###.##:8080/SysAdmin/SyncServlet?from=host-voyence###-01&type=state

Apr 14 16:50:43 ##########: Hostname: /##.##.###.##

Apr 14 16:50:43 ##########: URI: /SysAdmin/SyncServlet?from=host-voyence###-01&type=state Apr 14 16:50:43 ##########: ####: check1 after setup milli 0, secs 0 Apr 14 16:50:43 ##########: ####: check2 after connect milli 0, secs 0 Apr 14 16:50:43 ##########: send: "PUT /SysAdmin/SyncServlet?from=host-voyence###-01&type=state HTTP/1.1 Apr 14 16:50:43 ##########: Write failed: Last Error Resource temporarily unavailable Apr 14 16:50:43 ##########: Write failed: Resource temporarily unavailable Apr 14 16:50:43 ##########: Disconnecting... Apr 14 16:50:43 ##########: Connection closed Apr 14 16:50:43 ##########: Unknown Error

Environment

  • VMware Smart Assurance - NCM
  • VMware Smart Assurance - SMARTS
  • These entries have been found in 10.1.x through 10.1.8 versions of NCM.

Resolution

There is no solution in current NCM versions (including latest 10.1.11). This is a Legacy error and can be ignored as it does not impact the functionality of NCM and will be resolved in a future release of NCM.  

Additional Information

Consider removing SysAdmin utility from NCM application server or combination server if it's not used/required as a workaround until the reported log entries are fixed in a future NCM release. Steps to remove SysAdmin utility from NCM application or combination server:
  1. Navigate to $TOMCAT_HOME/webapps directory.
  2. Stop tomcat service with command "systemctl stop tomcat".
  3. Remove SysAdmin (directory) and SysAdmin.war from $TOMCAT_HOME/webapps directory.
  4. Start tomcat service with command "systemctl start tomcat".