Device Server /opt/voyence/logs/sysmons.log multiple "Send Request" and PUT errors generated by the SysAdmin/SyncServlet

Products

• VMware Smart Assurance

Issue/Introduction

On the NCM Device Server in the /opt/voyence/logs/sysmons.log there are multiple "Send Request" and PUT errors generated by the SysAdmin/SyncServlet 
 

Send request to: http://##.##.###.##:8080/SysAdmin/SyncServlet?from=host-voyencedev-01&type=state

Apr 14 16:50:43 ##########: Connecting to http:///##.##.###.##:8080/SysAdmin/SyncServlet?from=host-voyence###-01&type=state

Apr 14 16:50:43 ##########: Hostname: /##.##.###.##

Apr 14 16:50:43 ##########: URI: /SysAdmin/SyncServlet?from=host-voyence###-01&type=state

Apr 14 16:50:43 ##########: ####: check1 after setup milli 0, secs 0

Apr 14 16:50:43 ##########: ####: check2 after connect milli 0, secs 0

Apr 14 16:50:43 ##########: send: "PUT /SysAdmin/SyncServlet?from=host-voyence###-01&type=state HTTP/1.1

Apr 14 16:50:43 ##########: Write failed: Last Error Resource temporarily unavailable

Apr 14 16:50:43 ##########: Write failed: Resource temporarily unavailable

Apr 14 16:50:43 ##########: Disconnecting...

Apr 14 16:50:43 ##########: Connection closed

Apr 14 16:50:43 ##########: Unknown Error

Environment

• VMware Smart Assurance - NCM
• VMware Smart Assurance - SMARTS
• These entries have been found in 10.1.x through 10.1.8 versions of NCM.

Resolution

There is no solution in current NCM versions (including latest 10.1.11). This is a Legacy error and can be ignored as it does not impact the functionality of NCM and will be resolved in a future release of NCM.  

Additional Information

Consider removing SysAdmin utility from NCM application server or combination server if it's not used/required as a workaround until the reported log entries are fixed in a future NCM release. Steps to remove SysAdmin utility from NCM application or combination server:

1. Navigate to $TOMCAT_HOME/webapps directory.
2. Stop tomcat service with command "systemctl stop tomcat".
3. Remove SysAdmin (directory) and SysAdmin.war from $TOMCAT_HOME/webapps directory.
4. Start tomcat service with command "systemctl start tomcat".