All zeros in interface and throughput statistics in Edge reports
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Article ID: 344921
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Updated On:
Products
VMware NSX
Issue/Introduction
All graphs show zero values when viewing Edge statistics for traffic and throughput in the Monitor Statistics page.
Edge node was restarted or experienced an HA fail over event.
Querying the statistics using API calls through the NSX Manager returns similar all zero values.
Environment
VMware NSX for vSphere 6.1.x
VMware NSX for vSphere 6.2.x
VMware NSX for vSphere 6.3.x
Resolution
This issue is resolved in
VMware NSX for vSphere 6.2.7.
VMware NSX for vSphere 6.3.2.
To work around this issue, redeploy the Edge.
Note: Redeploy of Edge removes all historical values and logs from the Edge. This causes an interruption in traffic being served from the particular Edge.