All zeros in interface and throughput statistics in Edge reports
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All zeros in interface and throughput statistics in Edge reports

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Article ID: 344921

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Updated On:

Products

VMware NSX for vSphere

Issue/Introduction

  • All graphs show zero values when viewing Edge statistics for traffic and throughput in the Monitor Statistics page.
  • Edge node was restarted or experienced an HA fail over event.
  • Querying the statistics using API calls through the NSX Manager returns similar all zero values.

Environment

  • VMware NSX for vSphere 6.1.x
  • VMware NSX for vSphere 6.2.x
  • VMware NSX for vSphere 6.3.x

Resolution

This issue is resolved in
  • VMware NSX for vSphere 6.2.7.
  • VMware NSX for vSphere 6.3.2.
To work around this issue, redeploy the Edge.

Note: Redeploy of Edge removes all historical values and logs from the Edge. This causes an interruption in traffic being served from the particular Edge.
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