Exporting a virtual machine from a vSphere environment to VMware Workstation fails with the error: The session does not have the required permissions

Products

• VMware
• VMware vCenter Server

Issue/Introduction

Symptoms:

• Exporting a virtual machine from VMware vSphere environment to VMware workstation fails.
• You see error:

FAILED: An error occurred during the conversion: The session does not have the required permissions.

• In the converterworker.log file, you see entries similar to:
  
  <YYYY-MM-DD><time> warning vmware-converter-worker[02616] [Originator@6876 sub=Default] [,0] [NFC ERROR] Nfc_GetFile: Failed to get block track file '[DS-Nimble-Temp] csedmzpi2pi\csedmzp</time> i2pi-ctk.vmdk': 11
  <YYYY-MM-DD><time></time> error vmware-converter-worker[02616] [Originator@6876 sub=task-19] Sysimgbase_Nfc_GetFile failed in M2HDiskCloneMgr with nfcError 'The session does not have the requir ed permissions' (error code:11)
  <YYYY-MM-DD><time></time> error vmware-converter-worker[02616] [Originator@6876 sub=task-19] managed to hosted disk clone failed: The session does not have the required permissions
  <YYYY-MM-DD><time></time> error vmware-converter-worker[02616] [Originator@6876 sub=task-19] Disk clone failed with clone error The session does not have the required permissions
  <YYYY-MM-DD><time></time> error vmware-converter-worker[02616] [Originator@6876 sub=task-19] TaskImpl has failed with MethodFault::Exception: converter.fault.CloneFault
  <YYYY-MM-DD><time></time> info vmware-converter-worker[02616] [Originator@6876 sub=task-19] SingleDiskCloneTask [csedmzpi2pi]-[DS-Nimble-Temp] csedmzpi2pi/csedmzpi2pi.vmdk --> [csedmzpi2pi]-E:\csedmzpi2pi\csedmzpi2pi\csedmzpi2pi.vmdk updates, state: 4, percentage: 100, xfer rate (Bps): 91821777
  
  Note: The preceding log excerpts are only examples. Date, time, and environmental variables may vary depending on your environment.
   
• This issue occurs even when:
   
  • The VMware vCenter Converter program is running with Windows admin privileges.
  • You run the conversion on the virtual machine in powered off state.
  • You are connected to vCenter Server with the [email protected] account.
  • You connect to the ESXi host directly with root credentials.

Environment

VMware vCenter Converter Standalone 6.0.x
VMware vCenter Server 6.0.x

Resolution

1. To resolve this issue, move CTK files to a different directory and disable Changed Block Tracking(CBT). For more information, see Enabling or disabling Changed Block Tracking (CBT) on virtual machines (1031873)
2. Ensure that there are no Snapshot files present in the Virtual Machine working directory For more information, see Determining if there are leftover delta files or snapshots that VMware vSphere or Infrastructure Client cannot detect

 

 

Additional Information

Troubleshooting checklist for VMware Converter
Enabling or disabling Changed Block Tracking (CBT) on virtual machines
Error: "the virtual disk is either corrupted or not a supported format" when committing or creating snapshots
仮想マシンを vSphere 環境から VMware Workstation にエクスポートすると次のエラーで失敗する：セッションに必要な権限がありません