Upgrade process from SDDC Manager errors out at NSX-T UC backup stage
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Article ID: 344801
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Updated On:
Products
VMware Cloud Foundation
Issue/Introduction
- This is due to the API we are using on NSX-T (/api/v1/cluster?action=backup_to_remote) is blocking and times out after 4 minutes.
Symptoms:
[c.v.e.s.l.p.i.n.s.NsxtUcUpgradeStageRunner,ThreadPoolTaskExecutor-10] NSX-T Management Cluster Backup failed with Exception: java.lang.RuntimeException: Cannot execute request
Environment
VMware Cloud Foundation 3.9.x
Resolution
- Modify LCM configuration to skip NSX-T backup
- Add following to /opt/vmware/lcm/lcm-app/conf/application-prod.properties
lcm.nsxt.backup.skip=true
- Restart LCM
- Perform backup manually from NSX-T manager console
- Start NSX-T upgrade from SDDC Manager
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