Upgrade process from SDDC Manager errors out at NSX-T UC backup stage
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Upgrade process from SDDC Manager errors out at NSX-T UC backup stage

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Article ID: 344801

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Updated On:

Products

VMware Cloud Foundation

Issue/Introduction

  • This is due to the API we are using on NSX-T (/api/v1/cluster?action=backup_to_remote) is blocking and times out after 4 minutes.
     


Symptoms:
  • Error in LCM log:
[c.v.e.s.l.p.i.n.s.NsxtUcUpgradeStageRunner,ThreadPoolTaskExecutor-10] NSX-T Management Cluster Backup failed with Exception: java.lang.RuntimeException: Cannot execute request


Environment

VMware Cloud Foundation 3.9.x

Resolution

  • Modify LCM configuration to skip NSX-T backup
  • Add following to /opt/vmware/lcm/lcm-app/conf/application-prod.properties
lcm.nsxt.backup.skip=true
  • Restart LCM
  • Perform backup manually from NSX-T manager console
  • Start NSX-T upgrade from SDDC Manager