Download of VxRail bundle(4.7.541) fails from SDDC Manager UI in online mode
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Download of VxRail bundle(4.7.541) fails from SDDC Manager UI in online mode

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Article ID: 344792

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Updated On:

Products

VMware Cloud Foundation

Issue/Introduction

Symptoms:

Download of VxRail upgrade bundle version 4.7.541 errors out in SDDC Manager.

Following error observed in SDDC Manager UI:

Screenshot 2022-02-14 at 3.34.39 PM.png


Following exceptions observed in lcm-debug.log file:

2022-02-14T10:03:38.120+0000 DEBUG [f4760fcf9d9af26e,944d,bundleId=VXRAIL4-7-541-27403414DLD1227_VxRail-4-7-541-Composite-Upgrade-Package-for-4-7-x-zip] [c.v.e.s.l.b.d.depot.DepotDownloader,pool-6-thread-5] Executing GET https://download.emc.com/downloads/DLD1227_VxRail-4.7.541-Composite-Upgrade-Package-for-4.7.x.zip HTTP/1.1
2022-02-14T10:03:38.236+0000 DEBUG [f4760fcf9d9af26e,944d,bundleId=VXRAIL4-7-541-27403414DLD1227_VxRail-4-7-541-Composite-Upgrade-Package-for-4-7-x-zip] [c.v.e.s.l.b.d.depot.DepotDownloader,pool-6-thread-5] Got response: HTTP/1.1 404 Not Found
2022-02-14T10:03:38.237+0000 ERROR [f4760fcf9d9af26e,944d,bundleId=VXRAIL4-7-541-27403414DLD1227_VxRail-4-7-541-Composite-Upgrade-Package-for-4-7-x-zip] [c.v.e.s.l.b.d.depot.DepotDownloader,pool-6-thread-5] Error initiating download, got response: HTTP/1.1 404 Not Found
2022-02-14T10:03:38.238+0000 ERROR [f4760fcf9d9af26e,944d,bundleId=VXRAIL4-7-541-27403414DLD1227_VxRail-4-7-541-Composite-Upgrade-Package-for-4-7-x-zip] [c.v.e.s.l.b.d.d.DepotBundleDownloadServiceImpl,pool-6-thread-5] Got Http error[404] while downloading bundle [https://download.emc.com/downloads/DLD1227_VxRail-4.7.541-Composite-Upgrade-Package-for-4.7.x.zip]
2022-02-14T10:03:38.246+0000 ERROR [f4760fcf9d9af26e,944d] [c.v.e.s.l.s.i.BundleDownloadExceptionHandlerImpl,pool-6-thread-5] Bundle download failed
com.vmware.evo.sddc.lcm.model.depot.exception.BundleNotFoundException: Error downloading bundle [https://download.emc.com/downloads/DLD1227_VxRail-4.7.541-Composite-Upgrade-Package-for-4.7.x.zip] from download.emc.com:null
at com.vmware.evo.sddc.lcm.bundle.download.depot.DepotBundleDownloadServiceImpl.getBundle(DepotBundleDownloadServiceImpl.java:517)
at com.vmware.evo.sddc.lcm.core.scheduler.BundleDownloadScheduler.scheduleBundleDownload(BundleDownloadScheduler.java:329)
at com.vmware.evo.sddc.lcm.core.scheduler.BundleDownloadScheduler$$FastClassBySpringCGLIB$$70d1d048.invoke(<generated>)
at org.springframework.cglib.proxy.MethodProxy.invoke(MethodProxy.java:218)
at org.springframework.aop.framework.CglibAopProxy$CglibMethodInvocation.invokeJoinpoint(CglibAopProxy.java:769)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:163)
at org.springframework.aop.framework.CglibAopProxy$CglibMethodInvocation.proceed(CglibAopProxy.java:747)
at org.springframework.aop.aspectj.MethodInvocationProceedingJoinPoint.proceed(MethodInvocationProceedingJoinPoint.java:88)
at org.springframework.cloud.sleuth.instrument.scheduling.TraceSchedulingAspect.traceBackgroundThread(TraceSchedulingAspect.java:73)
at sun.reflect.GeneratedMethodAccessor151.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)


Environment

VMware Cloud Foundation 3.11

Cause

  • This issue now stands resolved and the Download Url is accessible¬†

Resolution

  • This issue has been resolved and the Download Url is accessible¬†