- This is a known issue and currently there is no resolution
Workaround:
- Workaround this issue by restarting the LCM service
- Check that VxManager is responsive
1. Login to SDDC Manager VM via SSH
2. Run following API to verify VxManager status:
curl -k -u "SSO_USER_NAME:SSO_USER_PASSWORD" https://<VX_MANAGER_FQDN>/rest/vxm/v1/system
- Please contact DELL support if VxManager API is not responding.
- If API is responsive then proceed with remaining steps to restart LCM service:
- Login to SDDC Manager VM via SSH and switch to root
- Run the following command to restart LCM:
- Wait for LCM to restart
- Run the following command to verify that LCM service is up and running
The task status will be synchronized
Retry VxRail upgrade from SDDC Manager UI if it is marked as failed.