Upgrade will fail if the vsphere-ui service is enabled with debug logs
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Article ID: 344776
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Updated On:
Products
VMware vCenter Server
Issue/Introduction
Symptoms:
The vSphere Client logging enabled with Debug and then attempted an upgrade
vsphere-ui service and observes login error.
Environment
VMware vCenter Server 6.5.x
Cause
This is a known issue and we have a workaround for the reported issue
Resolution
Validate if the DEBUG logging is enabled on /usr/lib/vmware-vsphere-ui/server/configuration/serviceability.xml from <root level="INFO"> to <root level="DEBUG">.
Add the following custom logger configuration to /usr/lib/vmware-vsphere-ui/server/configuration/serviceability.xml: