Locations of sysprep log files
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Locations of sysprep log files


Article ID: 344729


Updated On:


VMware VMware vCenter Server


This article provides the locations for sysprep log files.
For information on using sysprep, see Customizing Guest Operating Systems.

Note: This information may be useful when sysprep fails. Causes and troubleshooting steps are out of the scope of this article.


VMware vCenter Server 4.0.x
VMware vCenter Server 5.5.x
VMware vCenter Server 6.0.x
VMware vCenter Server 5.1.x
VMware vCenter Server 5.0.x
VMware vCenter Server 4.1.x
VMware VirtualCenter 2.5.x


First, start by looking at two sysprep files:
  • setupact.log and
  • setuperr.log

Check these locations for Windows Vista, Windows 7/8/10, Windows Server 2008/2008 R2/2012 /2016 /2019:

  • C:\Windows\Panther
  • C:\Windows\Panther\UnattendGC
  • C:\Windows\System32\sysprep\Panther
For Windows XP/2003, check these files:
  • C:\Windows\setupapi.log
  • C:\Windows\setupact.log
  • C:\Windows\setuperr.log
  • C:\Windows\Debug\netsetup.log
If you find errors, especially in the setuperr.log file, you may find more information in the VMware Knowledge Base or Microsoft Knowledge Base.

For more information, see the Microsoft TechNet article Windows Setup Log Files.

Additional Information

For sysprep file locations, see Sysprep file locations and versions (1005593). Troubleshooting template deployment or cloning when it fails in vCenter Server
Sysprep file locations and versions
sysprep ログ ファイルの場所