VMware Converter fails at 1 percent when converting a Windows machine to a virtual machine

Products

• VMware

Issue/Introduction

Symptoms:

• A physical to virtual conversion using VMware Converter fails at 1 percent.
• You are unable to convert to a VMware Infrastructure virtual machine.
• You are using a Windows operating systems.

Environment

VMware vCenter Converter Standalone 4.3.x
VMware vCenter Converter Standalone 6.0.x
VMware vCenter Converter Standalone 5.0.x
VMware vCenter Converter Standalone 5.1.x

Cause

This issue is caused by:

• Datastore latency
• Network latency
• Source windows server is too busy
• Source Windows server is in a DMZ, isolated with no external access
• Necessary ports being blocked

Resolution

To work around this issue, convert the source machine to a VMware Workstation virtual machine if you are unable to convert the source Windows machine to a VMware Infrastructure virtual machine.

To convert the source machine to a VMware Workstation virtual machine:

1. As a local administrator, install VMware Converter Standalone application within the source physical windows machine. For more information, see Installing and Uninstalling Converter Standalone from VMware vCenter Converter Standalone User's Guide.
2. Disable Windows firewall in the source Windows machine.
3. Convert the source physical machine to a VMware Workstation virtual machine on the local or shared datastore (an additional disc may be available on the virtual machine):
   
   
   1. Select Powered-on machine from Select source type.
   2. Select This local machine from Specify the powered-on machine.
   3. Select VMware Workstation or other VMware virtual machine from Select destination type.
   4. The Select VMware Product dropdown is auto-populated.
   5. Choose a location from Select a location for the virtual machine.
      
      
4. Move the folder containing the created VMware Workstation virtual machine files inside the isolated destination environment, if it is not already there.
5. Convert again using VMware Converter standalone located inside the isolated environment (for example, install Converter on vCenter). Set the newly created files of the Workstation machine as the source and VMware Infrastructure virtual machine as the destination.
   
   
   1. Select VMware Workstation or other VMware virtual machine from Select source type.
   2. Browse to the Workstation virtual machines .vmx file from Browse for source virtual machine or image.
   3. Select VMware Infrastructure virtual machine from Select destination type.

Note: When converting a Windows machine to a virtual machine using VMware Converter use the best practices outlined in these articles:

• Best practices for using and troubleshooting VMware Converter (1004588)
  
• Required VMware vCenter Converter 4.x/5.x ports (1010056)
  

Additional Information

Disable SSL encryption on the VMware Converter to help speed up the conversion. For more information, see Disabling SSL encryption on VMware Converter Standalone 5.x (2020517).
Best practices for using and troubleshooting VMware Converter
Required VMware vCenter Converter ports
Disabling SSL encryption on VMware Converter Standalone 5.x and 6.0
Windows マシンを仮想マシンに変換するときに 1 パーセントで VMware Converter が失敗する