Running modify install on Windows server 2012 fails with error: "Setup requires User Access Control (UAC) to be disabled..."
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Article ID: 343767
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Updated On:
Products
VMware Live Recovery
Issue/Introduction
- Running modify install in the VMware vCenter Site Recovery Manager 5.8 on Windows Server 2012 fails.
- You see the error:
Setup requires User Access Control (UAC) to be disabled while changing the existing installation
Note: UAC is disabled in Control panel > User accounts > Change User Account Control settings.
Environment
- VMware Site Recovery Manager 6.5.x
- VMware vCenter Site Recovery Manager 5.8.x
- VMware vCenter Site Recovery Manager 6.0.x
Resolution
To resolve this issue, modify the EnableLUA in the Windows registry.
- For more information, see the Microsoft TechNet article Registry Editor.
- To modify the EnableLUA in the Windows registry:
Note: Ensure to take a backup of the database before proceeding. For more information, see the Microsoft Knowledge base article
Windows registry information for advanced users.
- On the Windows machine where Site Recovery Manager is installed:
Go to Start > Run, type regedit and click OK. The Registry Editor window opens.
- Navigate to HKEY_LOCAL_MACHINE > SOFTWARE > Microsoft > Windows > CurrentVersion > policies > system.
- Modify DWORD EnableLUA from 1 to 0.
- Restart the Windows machine and run the modify installation.
For more information, see the Microsoft TechNet article Windows 2012: Deactivating UAC.
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