Running modify install in the VMware vCenter Site Recovery Manager on Windows server 2012 fails with the error: Setup requires User Access Control (UAC) to be disabled while changing the existing installation

Products

• VMware Live Recovery

Issue/Introduction

Symptoms:

• Running modify install in the VMware vCenter Site Recovery Manager 5.8 on Windows Server 2012 fails.
• You see the error:
  
  Setup requires User Access Control (UAC) to be disabled while changing the existing installation
  
  Note: UAC is disabled in Control panel > User accounts > Change User Account Control settings.

Environment

VMware Site Recovery Manager 6.5.x
VMware vCenter Site Recovery Manager 5.8.x
VMware vCenter Site Recovery Manager 6.0.x

Resolution

To resolve this issue, modify the EnableLUA in the Windows registry.

For more information, see the Microsoft TechNet article Registry Editor.

To modify the EnableLUA in the Windows registry:

Note: Ensure to take a backup of the database before proceeding. For more information, see the Microsoft Knowledge base article 136393.

1. On the Windows machine where Site Recovery Manager is installed:
   
   Go to Start > Run, type regedit and click OK. The Registry Editor window opens.
   
   
2. Navigate to HKEY_LOCAL_MACHINE > SOFTWARE > Microsoft > Windows > CurrentVersion > policies > system.
3. Modify DWORD EnableLUA from 1 to 0.
4. Restart the Windows machine and run the modify installation.

For more information, see the Microsoft TechNet article Windows 2012: Deactivating UAC.

Note: The preceding links were correct as of Sep 23, 2015. If you find a link is broken, provide a feedback and a VMware employee will update the link.