How to view alarm message/transaction history when there are no current alarms visible

Article Id: 34373

Status: Published

Updated On: 07-05-2019 05:45

Legacy Id: TEC000004279

Products:

CA Unified Infrastructure Management On-Premise (Nimsoft / UIM) , NIMSOFT PROBES

Issue/Introduction:

There are two main options to view alarm history for an alarm message that is not currently present in the alarm list.

Environment:

Release: CNMSPP99000-8.47-Unified Infrastructure Mgmt-Server Pack-- On Prem
Component:

Resolution:

In UMP:

In any alarm view (group or device) select "Show Historical" to view Historical Alarms.

<Please see attached file for image>

In the Infrastructure Manager,

Open the nas probe GUI
Choose Status Tab and click the icon for nas Alarm Transaction History
Create and apply a filter using the filter and click the 'funnel' icon to apply it, e.g., for the host/IP, etc.*<ipaddress>*
Set custom date for the appropriate time period
Get the data.

Note it may take some time to return results depending on the time period you choose and how many alarms are in the database.

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